Title: Athens hotels, hotels in Athens Greece , Athens hotels apartments. Customers' rights.
Abstract: Athens hotels, hotels in Athens Greece . Apartments and rooms in Athens hotels. What one must know regarding Athens hotels, Athens travel traveling in Athens Greece free travel tips.
Body:
Q. I made a reservation for a hotel in Athens Greece form a list of Athens hotels or Athens hotels, a travel agent or an internet site suggested to me. After getting there. surprise!! the hotel did not meet the standards I was supposed to get.per example, no swimming pool, no private WC and no tennis courts. Is the Athens hotel owner or Greek hotel owner responsible?
A.= No. The responsibility is entirely the organizer's and/or the travel agency's, that is to say the tourist agent, from which the customer bought the organized travel package; this is even for the services that are not produced or provided by the organizer and or travel agent directly, but by other collaborating enterprises (example, hotels, organized excursions, transportation services, etc). Therefore, BEWARE when reserving a Athens hotel from an internet site.
Q. What is the procedure to reserve a room or an apartment in one of the Athens hotels or in the Athens hotels in general?
A. = Customers should communicate with the owner or management of Athens hotels or Athens hotels and make their reservation request by phone or fax or email or by telegraph.
Q. What is the procedure to make sure that a request has been accepted?
A. = Within 3 days in general, owners or management of the Athens hotels or Athens hotels who are interested in your reservation should send you an answer to let you know if they accept the reservation for renting any of their rooms or apartments requested by the customers. Owners should answer in writing or by telegraph or email or by fax stating that they accept the reservation requested by the clients.
Q. I made an inquiry about a couple of reservations I need for hotels in Athens Greece . What is a fair deposit one should pay for reservations in Athens hotels or in Athens hotels in general?
A. = The owners of Athens hotels or Athens hotels can ask an advance of up to 25% of the total of price of the stay for all the days reserved. The deposit though should not be inferior to the rent of one day. The reservation is considered complete with the payment of the deposit that was determined and with the written acceptance of the reservation by the hotel owner.
Q. I made couple of reservations for different hotels in Athens Greece . Can I cancel the reservations I made for any or some of the Athens hotels or generally Athens hotels?
A. = When one reserves rooms or apartments part of a complex of any Athens hotels or Athens hotels to be used for a predetermined time period and the rooms are used for part of the period, the customer has to compensate the Athens hotel owner with half the price that was agreed for the period that was not used by the customer.
Q. What if the customer informs in writing at least 21 days before the reservation dates that he has changed his plans?
A. = If the customer informs in writing the owner of any Athens hotels at least 21 days before the reservation dates, then the customer is exempted to pay a compensation. The owner of any Athens hotels is obliged to return the deposit that was collected.
Q. Should we understand that any reservation can be cancelled 21 days prior to the time of arrival and the customers are legible for full refund?
A. = Yes, this is correct.
Q. I stayed overnight in a hotel in Athens Greece . I really liked this place and don't want to leave this hotel which is cheaper than the other Athens hotels or generally Athens hotels. Do I have to leave?
A. = The renting of Athens rooms or Athens apartments part of a Athens hotel complex is considered to be for one day only, unless otherwise agreed between hotel owner and customer.
Q. Concerning hotels in Athens Greece or Athens hotels, at what time does one have to leave Athens hotels or generally Athens hotels so that extra charges don't occur?
A. = In the case that the Athens hotel owner or the customer wants to dissolve the lease agreement, the customer is obliged to vacate the Athens rooms or Athens apartments not later than 12 o'clock noon. By staying in the rooms or apartments beyond 12 o'clock noon and not later than 18:00 o'clock, the customer is obliged to pay half the rent. If the customer stays in the premises after 18:00 o'clock, he is obliged to pay the rent for the whole day. If the customer denies paying the rent, then the owner has the right to remove the customers' luggage and/ or belongings from the rooms or apartments.the customer has to go away as well.
Q. I made a couple of reservations for Athens hotels in Greece . I will be arriving late in some of them. Do I have to pay for the whole day for renting these Athens hotels or generally Athens hotels?
A. = The predetermined day of arrival is calculated entirely as for the rent, not taking into consideration the time of arrival. So if you arrive say 1:00 am or at any time, you will have to pay for the whole day. The day of departure is not calculated, unless the customer does not vacate the room. He should vacate the room not later than 12 o'clock noon.
Q. After making a reservation from a list of Athens hotels in Athens Greece ,
surprise!!...There was a mix-up. The owner of one of the Athens hotels informs me that I don't have a place to stay at the specific Athens hotel or Athens hotel? What are my rights?
A. =. The Athens hotel owner owes to have the rooms or apartments which are part of a Athens hotel complex, and which the customer reserved either by means of some type of writing, telegraph, fax, or email or with a contract.
Q. What happens if the owner of one of the Athens hotels does not have the accommodation which is reserved?
A.= Oufff!!! Just too bad. for the owner.who is obliged to ensure the customer's stay in an other Athens hotel of same at least class, in the same city, with the same comforts and conditions as those that are advertised for his own Athens hotel.
Q. Will the transportation be arranged from one hotel to another one?
A. = Yes. The owner of the Athens hotels OWES to pay the expenses of transport plus
The difference in price.(if any).that may exist between his own hotel and the other one.
Q. Is it always possible to find an alternative solution?
A. = Well.in a case of impossibility, the owner is obliged to refund the customer.
Q. Refund??? How much???
A.= Refund means to refund the total of price of the stay for the WHOLE period.
Q. Could it happen that an owner would accept a reservation for more people that
.his hotel can accommodate?
A.= It is prohibited for the owner of any Athens hotels to accept a reservation from a group where more beds are needed that the ones the hotel is licensed for.
Q. What if an owner still takes a chance and does accept such a reservation?
A.= If an owner accepts such a reservation , a DEMOTION of the hotel category to an inferior class may take place.( for ONE YEAR).
Q. After getting to the hotel which I reserved from a list of Athens hotels in Greece , I found a better and cheaper hotel on my way.something in the same area . Should I pay for the rest of my reservation with first Athens hotel?
A.= In theory, the customer musts :
a) accept the Athens room or Athens apartment that was reserved by himself or by his representative.unless this is not what he reserved.
b) keep the Athens apartment or room to the end of the reservation period that was agreed.otherwise, the customer is obliged to compensate the owner.
Q. Explain what "compensate" means.
A.= In this case, to compensate the owner means to pay him the sum equal to half the rent of all the rest of the days that were reserved where the daily rent is the agreed price
for an overnight stay. This compensation may also take effect in the case where the customer did not arrive at the Athens hotel at the predetermined date of arrival.
Q. Could there be exceptions for exceptional cases?
A.= Yes...in extreme cases such as acts of God per example earth quakes etc. Those extremes cases need concrete evidence. The lease agreement between Athens Hotel owner and customer is considered fair and powerful provided that there is relative documentation or evidence, example a written reservation or/and a written confirmation.
Q. Could Athens hotel owner cancel the lease before the agreed time period?
A.= The Athens hotel owner doesn't have the right to cancel the lease before the agreed time period if a room is leased for a certain time.
Q. Unless special circumstances???
A.= All rules may have exceptions. The owner has the right to cancel the lease in
any circumstances such as:
a) if the customer violates the hotel regulations
b) if a customer has a disease or illness that is contagious or is suffering from other illness or disease that mat cause nuisance to the remaining customers of the hotel
c) if the customer violates the common manners.
This article is designed to help customer who have questions about Athens hotels, or hotels in Athens or Athens hotels or hotel apartments and rooms. If you think there is something fishy about your reservation you can contact, E.O.T the Greek organization of tourism or the tourist police in Athens Greece .
Designed by S Pappas greekinfo@gmail.com
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